Shipping and handling
UniKeep uses many methods for shipping, including UPS, FedEx, DHL, and USPS. Expedited delivery is available for an additional charge. We can ship to any country, world-wide. Shipping and handling charges are NON-REFUNDABLE.
UniKeep proudly offers Free Shipping on all orders over $25.00 to anyone in the Continental United States. On top of Free Shipping, UniKeep occasionally offers promotions such as entire order discounts and sometimes even gives away free products to subscribers of our Email List
. Due to the high cost, we are unable to offer free shipping for any area outside the continental United States at any time and these shipping promotions are not applicable for these areas.
For standard delivery, please allow up to 2 weeks for standard in-stock orders to be processed and delivered. Most orders ship within three business days. Next day and second day service does not guarantee that the order will be delivered next day or second day, only that the order will be shipped via this method. Orders requesting expedited service that are received before 12:00 p.m., Monday through Friday, E.S.T. are typically shipped the same day. We reserve the right to substitute carriers as required.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Orders shipped to the states of Ohio and Nevada are subject to state sales tax. All taxes and other charges imposed by federal, state or foreign governments on the manufacture, sale, shipment, import, export or use of the goods, or services (other than income taxes) shall be paid by the Buyer. The buyer shall defend, indemnify and hold harmless UniKeep from and against all liabilities for such taxes or charges and attorney's fees or costs incurred by UniKeep in connection therewith.
Credit card security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site.
Online return policy
UniKeep offers a 30-day return policy for all online orders. This does not include custom orders or items noted as closeouts. Items may be returned at customer's expense and will only be accepted if product is received in original condition. If you are unsatisfied with your purchase for any reason please contact us at 800 992-8262 and speak with a customer service representative within the 30-day period for a Return Merchandise Authorization
(RMA) number. Returns will only be accepted with an RMA
number issued by UniKeep Please inspect your order upon arrival. We are unable to accept returns after the 30-day period has expired. Shipping and handling charges are NON-REFUNDABLE and a 15% restocking fee may apply. Consult your customer service representative when you call in for your RMA
number. You can also refer to the warranty information listed below.
Product return process
- Please contact customer service at: email@example.com, toll free: 937-645-4790, or fax: 937-645-4700 to obtain a RMA number (Return Merchandise Authorization).
- For most efficient returns, please re-package the products carefully and securely in the original packing materials.
- Make a copy of the packing list included with the shipment. Retain the original packing list for your records. Include the RMA # on the packing list copy and place it in the shipping box. Make sure that the RMA number is clearly legible and that previous address labels are removed or covered.
- For your protection, UniKeep recommends that you return all products using a traceable or insured shipping method (i.e.: UPS or FedEx), as we are not responsible for lost or damaged shipments.
- Return product(s) to:
13311 Industrial Parkway
Marysville, OH 43040
- Once the product is received in-house, and quality inspected, credit (less a 15% re-stocking fee) will be applied to the original method of payment (i.e. credit card, PayPal, or net 30 terms)
UniKeep does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Credit card information is not retained in the cookies or on our web site.
Terms and conditions
Suitability for any and all uses, purposes or safe transport including optical disc storing, shipping, packaging, handling, is the responsibility of the customer to determine. All claims made, whether written, verbal or otherwise, by UniKeep or it's Agents/Employees relating to product safeness or protectiveness is a guideline for the customer to verify through actual testing at the customer's expense.
UNIVENTURE, INC. MAKES NO WARRANTIES EXCEPT AS SET FORTH BELOW AND HEREIN. THE WARRANTY SET FORTH BELOW IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WARRANTY THE REMEDIES OF ANY BUYER FROM UNIVENTURE, INC. (AND ITS LIABILITIES) ARE LIMITED SOLELY AND EXCLUSIVELY TO REPLACEMENT OR REPAIR OF A DEFECTIVE UNIVENTURE, INC. PRODUCT WHEN THAT PRODUCT WAS DEFECTIVE AT THE TIME OF PURCHASE AND IS RETURNED TO UNIVENTURE, INC. WITHIN NINETY DAYS OF PURCHASE FOR REPAIR OR REPLACEMENT. UNDER NO CIRCUMSTANCES IS UNIVENTURE, INC. LIABLE TO ANY PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WHETHER ANY CLAIM OR POTENTIAL CLAIM IS BASED UPON THEORIES OF CONTRACT, NEGLIGENCE OR TORT